Description
O B J E C T I V E S
To be a productive, proactive team member utilizing skills and innovation to make a positive
contribution and impact
O T H E R T R A I N I N G
M S O F F I C E T R A I N I N G
Word, Excel, Outlook, PowerPoint & Publisher
O F F I C E A D M I N & A C C O U N T S
Real Time Creditors, MYOB, MMS, Able Payroll, Able Bio plus, Certificate in Accounting
(current)
C U S T O M E R S E R V I C E
Quality Customer Service, excellent Public Relations skills and a positive outlook on life.
S A L E S M A R K E T I N G & P R O M O T I O N S
Possessing that personality and attributes to enhance excellent sales, marketing and
promotions strategies and when implemented achieve desired results.
EVENTS CORDINATION
Creating, preparation, coordination managing, marketing and advertising of all mediums for
various events.
E X P E R I E N C E
G o l d C l u b P r o m o t i o n s / V I P P o k i e s M a n a g e r | L a m a n a H o t e l –
G o l d C l u b
October 19th 2016 – Current
Manage Promotions and VIP Pokies staffs
Assist Gold Club Manager in all duties tasked by him.
Create and conduct promotion events through social media and direct dialogue with
customers to ensure club generates and meet weekly sales targets.
Maintaining, scheduling and providing service deliverance
Collected, balanced and banked weekend gate takings
Compile reports of daily promotions and report to General Manager and his
assistant.
Ensure daily complimentary food & drinks are given out and posted accurately to
correct accounts.
Conduct interviews with visitors, guests and members to the Gold Club for
management feedback.
Ensure Gold Club members and customers are satisfied with services and products
Lamana has to offer.
Ensured membership processes are in place and memberships processed
accordingly.
Attend to and sort out customer queries in Gold Club.
Preparation of Staff rosters for the Gold Club staff.
Ensure Pokies cashiers have change and extra floats.
Ensure all poker machines faults are reported, serviced and running for pokies
customers and all other related issues sorted professionally and efficiently.
Attend to and sort out customer queries ensuring cashiers posting are as accurate.
Process Manually Paid Out Forms accurately enabling cashiers balance.
E v e n t s C o o r d i n a t o r | S o u t h P a c i f i c M o t o r s C l u b
April – October 2016
Responsible for events at the club; banquets, functions and hire both corporate and
individual
In charge of logistics for events at the club and catering
Update and maintained club membership database (entering new data, records of
payment, invoice, receipt and etc)
Prepared documentation and corresponded with sponsors for Keydraw prizes at the
club events
Prepared and marketed weekly events at the club
Managed and promoted SPMC Facebook page with club activities and sending out
monthly newsletters to all financial members
Liaised directly with executive committee, secretary, treasurer and president
Tasked to assist General Manager where necessary
Attended meetings and corporate functions on behalf of the Manager
Ensured quality work production and established stronger network ensuring quality
service
A d m i n i s t r a t i o n O f f i c e r | E m s t r e t H o l d i n g s L i m i t e d
January – April 2016
General administration duties
Accounting duties
Updating and ensuring company files in order
In charge of Manager’s personal files
Liaising with clients for events team
Attend functions and support staff for events prepared by the company
A s s i s t a n t A d m i n M a n a g e r ( C a s u a l ) | R a p i d R e s p o n s e
July – November 2015
General admin & accounts duties
Provided support to accounts section; assisted in debt collection closing all paid
debts in MYOB
O f f i c e M a n a g e r & E x e c u t i v e P A | C a p i t a l S t e e l ( P N G ) L t d , N B S
H o l d i n g s & K i r w a n C o n t r a c t o r s
Year 2014
Logistics support
Accounts duties: invoicing, quotations, banking and reconciliation of bank accounts
Arranging of travel and accommodation for management teams travel
Arranging meetings and teleconferences
Communications support including internet and emails at reception
Word processing & updating and maintaining client register or database
Liaising with corporate clients
Processing of visa and work permits for expatriate staff
O f f i c e A d m i n i s t r a t o r | N T S L o g i s t i c s & F r e i g h t S o l u t i o n s
September 2013
General HR & Admin duties
Operations
Executive PA & Accounts duties
Providing support to Operations Manager
Procurement & Logistics support
Managing the company transport & fleet
Preparing quotations
Costing & Budgeting
Reconciliation of accounts
Banking, TT’s & maintaining company Bank accounts
Arranging travel & accommodation for management teams to project sites
Arranging meetings & teleconferences in the office & off-site
Keeping records and minutes during weekly team meetings
Communications support including internet and emails at reception
Update and maintenance of client register or database
Liaising with corporate clients for accounts and marketing
H y d r o P o w e r P r o j e c t s A d m i n o f f i c e r | G H D P r o p e r t y L i m i t e d
October 2012
Responsible for providing support to ten expatriate staff from different nationalities
Arranging travel and accommodation for international staff visiting Port Moresby
and other locations as well as travel and accommodation for national teams
Arrange meetings and teleconferences in the office and off-site
Attend weekly team meetings and keep records
Maintaining office including oversight of maintenance and procurement supplies
Provide communications and administrative support including internet and email
Updating and maintaining of client database
M e m b e r s h i p C o o r d i n a t o r | R o y a l P o r t M o r e s b y G o l f C l u b I n c .
January-June 1010
Office Admin duties
Updating and maintaining member database & accounts using Membership
Management System & MYOB
General administration duties and accounts; processing payments, receipts, travel,
liaising with corporate, diplomatic and multi-cultural individuals for various
membership with the club.
E x e c u t i v e A s s i s t a n t t o t h e M a n a g i n g D i r e c t o r | H e d u r u M o n i L t d
T / A M o n i P l u s
January 2008 – January 2010
Prepared documents and minutes for management and board meetings
Ensured accurate filing and recording of company statutory records
Preparation of monthly management graphs as per EOM management accounts
Ensuring that company policies are maintained when updating or amended and filed
accordingly
Postal and courier services
Logistics for office supplies, stationery, staff amenities and etc
Maintain and update client register or database
Communications support through email and internet to clients
Coordinate client and office functions
Assist admin manager with payroll; time cards and staff files.
A c c o u n t s C l e r k ( C r e d i t o r s ) | H e d u r u M o n i L t d T / A M o n i P l u s
Preparation of monthly payments for company creditors both local and abroad
Organizing payment through Telegraphic Transfer (TT)
Reconciliation of monthly statements and general accounts duties
Reporting to Financial Officer
R e c e p t i o n i s t | H e d u r u M o n i L t d T / A M o n i P l u s
October 2006 – 2008
General reception duties including customer service
Prepared and administered staff time cards and time sheets
Filing
Receipting of cash and cheques received and banking
Attending to queries of personal loans and counter sales
Assisted other internal departments with procurement; stationery, kitchen
equipment, staff amenities and etc
Postal and courier service
S o c i a l C o o r d i n a t o r | M a d a n g C o u n t r y I n c . M a d a n g
2004 – 2005
Responsible for all social activities at the club besides golfing events
Organized fundraisers, dinner dances, family days and etc
I was the only female representative on the committee meetings during that period
R e c e p t i o n | U n i t e d D r i l l i n g P a c i f i c ( P N G ) L t d
December 2004 – March 2005
Carried out reception duties
Prepared manuals and staff ID processing and customer service
A d m i n i s t r a t i o n C l e r k | P i s k u l i k L i m i t e d , M a d a n g
October 2004
General admin duties
Inventory
Banking
R e c e p t i o n i s t | P o r t M o r e s b y G o l f C l u b
September 2001 – October 2004
General reception duties
Postal and courier services
Ordering office supplies, stationeries, kitchen equipment, staff amenities and etc
Preparation of monthly committee meetings
Updating and filing of accurate membership
Organizing functions
A c c o u n t s P a y a b l e O f f i c e r | P o r t M o r e s b y G o l f C l u b
September 2001 – October 2004
General office admin duties
Banking
Processing of overseas TT
Preparation of staff time cards
Invoicing
Reconciliation of accounts
Inventory and stock control
Updating and filing of club membership
Processing of Workers Compensation Claims
Assisted new staff with opening of accounts
S w i t c h b o a r d O p e r a t o r | P o s t C o u r i e r . P o r t M o r e s b y
August – September 2000
General switchboard operator duties
Faxing
Filing
photocopying
M a n a g e r e s s | P D S S e c o n d H a n d S h o p . K a v i e n g
1998 – 1999
Management of Shop inventory
Banking
Procurement of new stock
Admin duties
S w i t c h b o a r d O p e r a t o r | L a m a n a H o t e l . P o r t M o r e s b y
January- March 1997
General Switchboard Operator duties
A d m i n i s t r a t i o n C l e r k | R i m b u n a n H i j a u ( P N G ) L t d . P o r t M o r e s b y
June 1995 – January 1996
General admin duties
Compiling of Workers Compensation & Insurance Claims
Assisted as the switchboard operator occasionally
R E F E R E E S
1. Mr. Gali Hane
Administration Manager
Heduru Moni Ltd T/A- Moni Plus
PO Box 1748, POM
Phone: 323-3396/323-3397
Email: ghane@moniplus.com
2. Dave Kelso
Executive Director
Heduru Moni Ltd T/A- Moni Plus
PO Box 1748, POM
Phone: 323396/97
Email: dkelso@moniplus.com
3. Patricia Sarr Kwasam
Bank South Pacific
Phone: 3056248
Mobile: 73367846
4. Mr. Roger Wilson
General Manager
Royal Port Moresby Golf Club
Phone: 3255367
Mobile: 76861212
5. Mr. Peter Aitsi
Country Manager
GHD
Email: pjaitsi@gmail.com