Description

I graduated with a bachelor’s degree in business information technology from PNG Unitech in 2013. I was engaged in the workforce not in my field of study for over three years. Bachelor’s Degree in Business Information Technology. Thus ,I am seeking a chance to start my way into the profession. I attained a 2.75 grade point average from the weighted average in the four years.

Skills

  • Able to work under pressure
  • Attention to details
  • Computer literate
  • Excellent oral and communication skills
  • Result oriented and output driven
  • Team player – build rapport and motivate colleagues
  • Working with minimum supervision

Education

PNG University of Technology

March 2008 - October 2012 Bachelor's Degree in Business Studies - Information Technology

Year 2009 Foundation Year ( Economics, Management, Accounting, Business Law,Study & Skills,Quantative Methods and Computing basics)

PNG University of Technology

March 2009 - October 2010 Diploma in Commerce - Information Technology

Attained diploma in 2011

Bishop Leo Secondary

February 2005 - November 2008 Grade 12 High School Certificate

Attained Grade 10 School Certificate in 2006

Experience

Digicel PNG Limited

March 2016 - July 2017 Workforce Management Real Time Administrator

Monitor call centre and the agents. Run and abstract data and submit reports to management for review of service level.

Digicel PNG Limited

August 2014 - March 2016 Call Centre Dealer Agent

Services carried out on SIM replacements, 4G upgrades and promotional uploads on handsets

Digicel PNG Limited

May - August 2014 Call Centre Agent

Attend to daily calls , troubleshoot and resolve on first point of contact or escalate.

Seeto Kui (Holdings) Limited

August - December 2013 Inventory Controller

Investigate on sale procedures and processes at POS,count physical stock to find out variances. Reports compiled to management.