Description
I graduated with a bachelor’s degree in business information technology from PNG Unitech in 2013. I was engaged in the workforce not in my field of study for over three years. Bachelor’s Degree in Business Information Technology. Thus ,I am seeking a chance to start my way into the profession. I attained a 2.75 grade point average from the weighted average in the four years.
Skills
- Able to work under pressure
- Attention to details
- Computer literate
- Excellent oral and communication skills
- Result oriented and output driven
- Team player – build rapport and motivate colleagues
- Working with minimum supervision
Education
PNG University of Technology
- March 2008 - October 2012 Bachelor's Degree in Business Studies - Information Technology
Year 2009 Foundation Year ( Economics, Management, Accounting, Business Law,Study & Skills,Quantative Methods and Computing basics)
PNG University of Technology
- March 2009 - October 2010 Diploma in Commerce - Information Technology
Attained diploma in 2011
Bishop Leo Secondary
- February 2005 - November 2008 Grade 12 High School Certificate
Attained Grade 10 School Certificate in 2006
Experience
Digicel PNG Limited
- March 2016 - July 2017 Workforce Management Real Time Administrator
Monitor call centre and the agents. Run and abstract data and submit reports to management for review of service level.
Digicel PNG Limited
- August 2014 - March 2016 Call Centre Dealer Agent
Services carried out on SIM replacements, 4G upgrades and promotional uploads on handsets
Digicel PNG Limited
- May - August 2014 Call Centre Agent
Attend to daily calls , troubleshoot and resolve on first point of contact or escalate.
Seeto Kui (Holdings) Limited
- August - December 2013 Inventory Controller
Investigate on sale procedures and processes at POS,count physical stock to find out variances. Reports compiled to management.